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I am an idiot!!!

1645 Views 10 Replies 8 Participants Last post by  Abendicum
Hi all, I just wanted to check in and share my frustration with Ruger. I made a post last August about an extraction problem with my Mini-14. Dave3006 warned me to just demand another rifle. He had the same model and the same exact extraction problems. I didn't think I had the leverage to make such demands at the time. Well now nine months later, I could have saved myself the same headaches. But instead, I have sent my Mini in 3 three times and Ruger's lame service department has returned it to me three times. But I still have the same extraction problems when the barrel heats up (after 30 rounds). It's with Ruger for the fourth time now. I have a feeling, my experience will be the same as Dave's. Send it in four times and finally demand a new rifle. I should have listened to Dave. I am an idiot!!!

Who knows, maybe I am the sap who bought Dave's original rifle that Ruger never figured out how to repair. Seems more likely there was a batch of Stainless Minis out there that were screwed up from the factory.
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It sounds like they have demonstrated that they are unable to repair this rifle on three separate occasions, therefore the rifle should be considered unrepairable, and completely unsuitable for its intended purpose.

You should demand either a new rifle or a complete refund of your purchase price, AND reibmursement for all expenses incurred in shipping and attempting to resolve the problem.

Also check to see if your state has any defective product laws, since they may be vulnerable to state-specific laws. The local office of consumer protection may be able to help you with this.

You should also enlist the assistance of the dealer you purchased from. If you bought it with a credit card, you have major leverage, and may be able to have the charges reversed, and some provide additional warranty periods. But this could hurt the dealer more than Ruger, so it is in their interest to help you. Also, write up your story to send them, and tell them you will begin posting it on every firearms-related board to warn other potential customers. Don't give up. The squeaky wheel gets the grease.

-- cw
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