ruger service

[collegeb]

Well I bought a ruger mark III today. I was unable to get a part out of the gun, to field strip it. I'm thinking it needs to go to ruger since this should not be a problem just out of the box, however the manual talks about several service charges...i'd rather not pay them since this is a brand new gun and I'd expect no problems from a reputable company. Anyhow i'm curious what your experiences with ruger are.

[gundoc]

Ruger firearms aren't alone in this issue. Just about every manufacturer will have more guns than you might think that won't work right out of the box or need some other repair. Ruger is very good about fixing these things but plan around 4-6 weeks to get it back.

[collegeb]

good night! i dont want to wait that long! I guess now my main concern at this point is having to pay for all this. I believe a problem out of the box is a manufacturer's problem. I'm new to customer service stuff with guns. Never had a problem I couldn't fix with my other ones, but i'll believe this situation isn't as rare as it would appear. Thanks gundoc.

[93sr20det]

Were you able to fire the gun at all? If not then I would say it is 100% Ruger's duty to provide you with a working firearm. If so they may play the ammo game with you.

[collegeb]

I did not get to fire it yet. I was planning to on saturday, and so I wanted to clean the gun and check for barrel obstructions before I did so. The good news at this point though is that I just got off the horn with a ruger technician, and they told me something to do to help in disassembly, she said this step was not in the manual...and it was not, but it helped a great deal. I did a dry fire on my reassembled gun and heard the click. I hope tomorrow I can go fire a few rounds to make sure it all works. I'm hoping for the best and then maybe I can teach some friends to shoot, and quickly graduate them to the 1911 which is much easier to deal with on my end.

[planeflyer21]

What part wouldn't come out and what was the trick not in the manual?

I bought a Hunter a few months ago. The only PITA I had during field stripping was taking the magazine in and out, due to the mag disconnect.

But, having had two MKIIs before, it was relatively easy...compared to the first sweat drenched MKII episode.

Jon

[collegeb]

well I was trouble having with the mainspring housing, it just wouldnt swing out like the manual said. The tech told me to bang the barrel (shooting end onto)the table. After a few good hits the housing came loose. The mags dont drop free as well, but I see that changing as I use them more and more, i've just been putting in and pulling them out. I guess its normal for new guns to have some hang ups, they'll work themselves out over time with use. And the manual also does not make it clear that hand placement during disassembly is important, but it is. I can take the MK III 22/45 down in just a minute now.

If you are disassembling you can bang the muzzle down on a hard service while holding the trigger so you can get the hammer where it needs to be if step 3 or 4 (whatever it is when you dry fire the gun) didn't work for you...that's something not in the manual.

[collegeb]

Well I was field stripping the ruger mk III 22/45 and had trouble (for the 2nd time!) called the factory today and I made some observations and we agreed that the pivot pin was out of place, ruger offered to replace it with a new one that has a lip so it will actually stay in. The turn around for this is 1 week. Not too shabby however I'm concerned shipping costs could eat up a lot of my ammo budget. Anyone have experience with a company re-embursing for shipping? This is their fault for using an inferior part if you ask me, but on the other hand it isn't a safety recall. What do you all think?

Ohh yeah I forgot a range report...Well I got my girlfriend and another buddy and we went shooting. Brought along some clay pigeons and jugs filled with water to put downrange. Everything went very well. The lady was satisfied with this gun, it was just enough for her. It was accurate enough to put holes in everything down range, without the shocking recoil new shooters experience with larger calibers. She wants to go again, its great! Anyhow put about 300 rounds through it. Used CCI mini mags, remington subsonic, and a bunch from the federal 550 rd box you can get at wally world. No misfires or FTF, no mechanical problems or ammo problems at all. It was great. Loading those magazines was not even that bad, fingers hurt some the day after, but no big deal. All in all very satisfied, aside from the field stripping issues, but hey this isn't a 1911 or any other pistol i've dealt with before. I'll learn. Happy shooting:D